State Farm® Insurance Agent James Raynor
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Maria Concepcion Velez
October 25, 2024
5
out of
5
rating by Maria Concepcion Velez
"The Agent Luis Lugo very helpful great customer service I give him 100+"
We responded:
"Thank you, Maria, for your wonderful feedback! I'm glad to hear that Luis provided you with such helpful and excellent customer service. We appreciate your kind words and are always here to assist with any future needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Maria Colon
October 25, 2024
5
out of
5
rating by Maria Colon
"Luis Lugo is knowledgeable friendly and professional. Awesome !!!!"
We responded:
"Maria, muchas gracias por tus amables palabras sobre Luis. Estoy muy contento de saber que encontraste su servicio profesional, amigable y bien informado. ¡Nos alegra tenerlo en nuestro equipo! Si necesitas algo más en el futuro, no dudes en contactarnos. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Camila Gibbs
October 23, 2024
5
out of
5
rating by Camila Gibbs
"Luis was amazing to work with! Questions answered, issues resolved and all with a smile. We’ve had our policies with state farm for a while and will not be going anywhere else."
We responded:
"Camila, thank you for your wonderful review! I'm glad to hear that Luis provided such excellent service by answering your questions and resolving issues with a smile. It's great to know you're satisfied with our policies and plan to stay with us. If you ever need further assistance, our office is here to help. - James Raynor - State Farm Insurance Agent, Orange City, FL"
seetha thummuru
October 23, 2024
5
out of
5
rating by seetha thummuru
"Kristin was really amazing and made my switch from Geico after 10 years so effortless and helped me save over 300$ per month . Thank you Kristin"
We responded:
"Hi Seetha, Kristin is indeed a fantastic part of our team, and I'm glad she made your switch from Geico so smooth and helped you save money! Your satisfaction is our priority, and we're grateful for your trust in us. If you have any further questions or need assistance, we're here to help. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Amarilys Rivera
October 20, 2024
5
out of
5
rating by Amarilys Rivera
"Sheila gracias por contestar todas mis dudas y preguntas.. gracias por tu servicio"
We responded:
"Amarilys, gracias por tus amables palabras. Me alegra saber que Sheila pudo contestar todas tus dudas y preguntas. Estamos aquí para ayudarte siempre que lo necesites. ¡Gracias por confiar en nosotros! - James Raynor - State Farm Insurance Agent, Orange City, FL"
Carlos Puentes
October 15, 2024
5
out of
5
rating by Carlos Puentes
"Noemy vega us persona muy amable y servicial para los clientes."
We responded:
"Carlos, Gracias por tus amables palabras sobre Noemy. Me alegra saber que encontraste su servicio amable y servicial. Nos esforzamos por brindar la mejor atención a nuestros clientes y comentarios como el tuyo nos motivan a seguir mejorando. Si necesitas algo más en el futuro, no dudes en contactarnos. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Living Life
October 11, 2024
5
out of
5
rating by Living Life
"It was a pleasure working with Kristen, she made everything simple and quick"
We responded:
"Kristen will be happy to know she made your experience simple and quick. We’re grateful for your positive feedback and appreciate you taking the time to share your experience. If you need any further assistance, feel free to reach out to our office anytime! - James Raynor - State Farm Insurance Agent, Orange City, FL"
Sherly Rodriguez
October 5, 2024
5
out of
5
rating by Sherly Rodriguez
"I worked with Sheila today. She was very thorough and patient with answering any questions. I had an easy and great experience!"
We responded:
"Thank you, Sherly! I'm glad Sheila was able to assist you thoroughly and patiently. It's wonderful to know you had an easy and great experience with us. If you have any more questions or need further assistance, feel free to reach out anytime. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Kristina Mollo Dunn
October 2, 2024
5
out of
5
rating by Kristina Mollo Dunn
"Kristin was a delight to work with through the entire process. We were able to almost everything via text which was so convenient. From start to finish, she was so helpful and patient with me. She did everything she could to get us the best deal and rates at the best price!! I appreciate her so much!!"
We responded:
"Thank you for the kind words, Kristina! Kristin truly goes above and beyond to make the process smooth and convenient. We're so glad to hear that her dedication and patience made a difference for you. She’s always here to help, and we’re thrilled you found the best deal with her assistance! - James Raynor - State Farm Insurance Agent, Orange City, FL"
G WT
October 1, 2024
5
out of
5
rating by G WT
"My family has used State Farm for several years now. It is always a pleasure to work with Mr. Raynor’s firm. I highly recommend. Once again Jennifer at this firm saved me. She was courteous , knowledgeable, and thorough and she helped me save a lot of money. I highly recommend this firm!"
We responded:
"Thank you for the five-star rating! We appreciate you and your family and the opportunity to help you with your insurance needs."
John Greauxuu7hhu
October 1, 2024
5
out of
5
rating by John Greauxuu7hhu
"Noemy Vega is wonderful! Helped me save a ton, love her energy!"
We responded:
"Hi John, Noemy is indeed wonderful! I'm happy she could help you save and that you enjoyed her energy. We appreciate your feedback and look forward to assisting you with any future needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Curtis Harris
September 30, 2024
5
out of
5
rating by Curtis Harris
"I had an amazing experience with Lori over at State Farm. Her customer service was top-notch, and she went above and beyond to ensure I was satisfied by the end of my call."
We responded:
"Curtis, thank you for sharing your positive experience with Lori! I'm glad to hear that her customer service exceeded your expectations and that she ensured your satisfaction. We appreciate your feedback and look forward to assisting you with any future needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Hannah James
September 26, 2024
5
out of
5
rating by Hannah James
"Kristin was exceptional to work with! She made the process so easy and answered all my questions, concerns, and she was always informative and responsive! Plus, she helped get me and my husband’s rate down to such a comfortable level! Highly recommend her for assistance because she really knows her stuff!"
We responded:
"Thank you, Hannah, for your wonderful review! I'm glad to hear that Kristin made the process easy and addressed all your questions and concerns. It's great that she was able to help you and your husband find a comfortable rate. We appreciate your recommendation and are here to assist with any further needs! - James Raynor - State Farm Insurance Agent, Orange City, FL"
Doris Fawcett
September 24, 2024
5
out of
5
rating by Doris Fawcett
"Sweetest agent I have ever worked with Noemy Vega is great"
We responded:
"Thank you, Doris, for your wonderful review! I'm glad to hear that Noemy provided such a positive experience for you. We appreciate your kind words and are here to help with any further needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Jayce Figueroa
September 20, 2024
5
out of
5
rating by Jayce Figueroa
"Great service from Jennifer C. Always friendly and knowledgeable!"
We responded:
"Thank you, Jayce! I'm happy to hear that Jennifer provided you with such friendly and knowledgeable service. We're grateful to have her on our team. If you need any further assistance, feel free to reach out anytime. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Delina Shook
September 17, 2024
5
out of
5
rating by Delina Shook
"Kristin was awesome. She was on point with my policy and is always willing to make sure her customers are happy.They work with you and are a great local business to contact. Great rates and great quick service . Thanks again"
We responded:
"Hi Delina, Kristin is indeed fantastic! I'm happy she could assist you with your policy and ensure your satisfaction. We appreciate your kind words about our service and rates. We're always here to help with any future needs. Thanks for choosing our local business! - James Raynor - State Farm Insurance Agent, Orange City, FL"
Adam Combs
September 16, 2024
5
out of
5
rating by Adam Combs
"Noemy was AWESOME! I was bothered that my rate was getting so high and she helped me to make the necessary adjustments to coverage to help get it back down to a reasonable rate. She was so sweet and patient with me. Thank You!!"
We responded:
"Adam, I'm glad Noemy could assist you with adjusting your coverage to bring your rate down. Her patience and kindness are truly appreciated by our team. Thank you for sharing your positive experience! If you need any further assistance, we're here to help. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Hill Jack
September 12, 2024
5
out of
5
rating by Hill Jack
"From start to finish. Mr.Luis, very patient, very kind, knowledgeable. Because of him me and my wife switch insurance companies thanks..."
We responded:
"Thank you, Hill, for your wonderful review! I'm glad to hear that Luis was patient, knowledgeable, and kind throughout your experience. It's great to know that his service made you and your wife feel confident in switching to State Farm. We appreciate your trust and look forward to assisting you with any future needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Sheila Lugo
September 9, 2024
5
out of
5
rating by Sheila Lugo
"BEST AGENT EVER 100% recommend great attitude great service Luis Lugo very helpful great service"
We responded:
"Thank you for the five-stars, Sheila! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
elvira trinidad
September 9, 2024
5
out of
5
rating by elvira trinidad
"LUIS HAS BEEN A GREAT EXCELLENT MANAGER, VERY HELPFUL, I RECOMMEND HIM FOR ANY QUESTIONS AND GREAT SERVICE"
We responded:
"Luis, thank you for your wonderful review! I'm glad to hear that Luis has been so helpful and provided excellent service. We appreciate your recommendation and are always here for any questions you may have. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Ana Arocho
September 9, 2024
5
out of
5
rating by Ana Arocho
"Luis had great pointers and advice about insurance."
We responded:
"Ana, thank you for your positive review! I'm glad Luis could provide you with valuable pointers and advice about insurance. We appreciate your feedback and look forward to assisting you with any future needs. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Amy Mendez
September 7, 2024
1
out of
5
rating by Amy Mendez
"We had multiple policies with them when I spoke to James initially I was told that I was going to be paying less because I had bundled however, every month it was going up $10-$12 I canceled my policy and time with no balance made sure to let them know. Please remove me and you guessed it. They said I didn’t confirm or pick up their phone calls so they didn’t cancel my policy even though I was the person who called them. And all of a sudden the $250 bill comes up Remember these agents profit from the policy you hold the more they can add the more they make They’re not trying to save you money"
We responded:
"Amy, thank you for sharing your experience. I'm sorry to hear about the issues you faced with your policies and the cancellation process. It's important to us that our customers feel they are getting the best service and value. I apologize for any confusion or inconvenience this situation has caused. Please reach out to our office directly so we can address your concerns and ensure everything is resolved. We appreciate your feedback and are here to help. - James Raynor - State Farm Insurance Agent, Orange City, FL"
Jermaine Littles
September 3, 2024
5
out of
5
rating by Jermaine Littles
"Zoe is awesome"
We responded:
"Zoe is indeed awesome! I'm happy she could provide you with such a positive experience. If you need any further assistance, feel free to reach out. - James Raynor - State Farm Insurance Agent, Orange City, FL"
kyle corbett
August 30, 2024
2
out of
5
rating by kyle corbett
"I’m giving this location two star's for the irrigation customer service . I’ve never been in an accident and had another driver bump into me and I let them know it. And they called me back after I reported it and they called me and said they were finding me at fault. I never felt like they went to bat for myself and my policy. Fight for your customers. I feel like we were just a number to them. They claim that I made a claim on my truck . I never got fixed. I should be thanking you guys for dropping my family saved $50dollars a month with your competition."
We responded:
"Hey Kyle, Thanks for sharing your feedback. I'm really sorry to hear about your experience. We always aim to support our customers and it’s concerning to hear you felt otherwise. Your comments about the claim process and feeling like just a number are important to us. We want to make sure every customer feels valued and supported. Please reach out to our office so we can discuss this further and address any concerns you have."
Akyra Rivera-Velez
August 29, 2024
5
out of
5
rating by Akyra Rivera-Velez
"Siempre he recibido un excelente servicio, pero hoy la experiencia fue extraordinaria gracias a Sheila que me atendió magníficamente bien y resolvió todas mis necesidades. DIOS les bendiga. I have always received excellent service, but today the experience was extraordinary thanks to Sheila who treated me magnificently well and resolved all my needs. GOD bless you."
We responded:
"Akyra, muchas gracias por tu comentario positivo. Me alegra saber que Sheila pudo brindarte una atención magnífica y resolver todas tus necesidades. Estamos agradecidos de tenerla en nuestro equipo. Si necesitas algo más en el futuro, no dudes en contactarnos. ¡Dios te bendiga también! - James Raynor - State Farm Insurance Agent, Orange City, FL"