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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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PEDRO

October 15, 2025

5  out of  5
rating by PEDRO
"Clear and honest insurance agent I ever had the pleasure of buying an auto insurance from."
We responded:
"Thank you, Pedro! I'm happy to know you had a positive experience with our office. It's our priority to provide clear and honest service. Let us know if you need anything else!"
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Gordon Marr

October 13, 2025

5  out of  5
rating by Gordon Marr
"I just had the best customer service experience in a decade. I came with little to no knowledge of what to do, and Noah Cauble waved me over and got me everything I needed and more in one sitting. He was very quick to conversation and intentional in getting to know me as a local. He also made sure I was satisfied especially during delays in the process. He even took time out of his day to answer questions about if I could get into the industry. 10/10, best of regards, Gordon."
We responded:
"Thank you, Gordon! I'm happy to hear about your fantastic experience with Noah. It's great to know he was able to assist you so thoroughly and make you feel valued. We appreciate your feedback and are always here to help with any questions or needs you might have. Thanks for choosing us!"
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Brittney

October 8, 2025

5  out of  5
rating by Brittney
"The office has been the best. Every time I call someone answers the phone. Bree I believe is her name she is great, she broke down every detail of my policy and some charges that were confusing. Every time I need a simple thing like send me a declarations page or answer a question. They are on it right away. Thanks for always being there."
We responded:
"Thank you, Brittney! I'm happy to hear that our office has been able to assist you promptly and effectively. Bree is indeed a valuable part of our team, and I'm glad she could clarify your policy details. We're always here to help with anything you need. Thanks for choosing us!"
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Joan Moulas

October 7, 2025

5  out of  5
rating by Joan Moulas
"Jennifer Camacho was extremely helpful in explaining my car insurance options and reviewing a new policy. When you call State Farm, ask for her!"
We responded:
"Thank you, Joan! I'm happy to hear that Jennifer was able to assist you with your insurance options and policy review. Our team is dedicated to providing excellent service, and it's great to know Jennifer made a positive impact. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Melissa Dandridge

September 30, 2025

5  out of  5
rating by Melissa Dandridge
"I had an excellent experience working with Kit at James Raynor State Farm. Kit is professional, knowledgeable, and goes above and beyond to make sure everything is clearly explained and handled with care. She took the time to answer all of my questions and made the process smooth and stress-free. It’s rare to find someone so responsive and genuinely invested in helping clients. I highly recommend Kitt and the team at James Raynor State Farm!"
We responded:
"Thank you, Melissa, for sharing your wonderful experience! I'm happy to hear that Kit provided such exceptional service and made everything smooth and stress-free for you. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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Jocelyn Padin-Vargas

September 30, 2025

5  out of  5
rating by Jocelyn Padin-Vargas
"I’m so thankful for Yanira. She was incredibly kind, patient, and friendly. She took the time to truly listen and understand my situation, and instead of rushing me through, she made me feel valued and cared for. What stood out the most was her compassion and professionalism. She explained everything clearly, answered all of my questions, and made what could have been a stressful situation feel so much easier. It’s rare to find someone who combines warmth with efficiency the way she did, and I am deeply grateful for her help. This kind of service deserves to be recognized. Please extend my thanks and appreciation to her. It’s employees like this who make a company shine."
We responded:
"Thank you, Jocelyn, for sharing your experience! I'm happy to hear that Yanira provided such compassionate and professional service. I'll make sure to pass along your kind words to her. Our team is committed to making every interaction as positive as yours. If there's anything else we can do for you, just let us know!"
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Mark E Dixon

September 26, 2025

5  out of  5
rating by Mark E Dixon
"Mr. Raynor I would like to commend you for hiring such a awesome customer Service team member, Noemy Vargas provided me with the most exceptional service as my insurance agent and professional advisor. We have been going back and forth since August 20th. As a Chef manager and professional in the hospitality industry I understand and appreciate the guest experience she has provided. I am quite sure your entire office staff is just as efficient. Noemy is a award winning staff team memeber to be proud of. Thank you and I look forward to my new insurance experience I know as the slogan says "Like a Good nieghbor State Farm is there" Thank You Noemy."
We responded:
"Thank you, Mark, for your wonderful feedback! I'm delighted to hear that Noemy provided you with such exceptional service. We take pride in our team's dedication to delivering a great experience, and it's fantastic to know that Noemy made such a positive impact. If you need anything else or have further questions, feel free to reach out. We’re here to help!"
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Gilberto García

September 24, 2025

5  out of  5
rating by Gilberto García
"Best service ever received from an insurance company. Thank you Noah Cauble! your assistance was of great help and was the decision key to move forward with State Farm."
We responded:
"Gilberto, thank you for your fantastic feedback! I'm happy to hear that Noah's assistance made a positive impact on your decision. We’re committed to providing exceptional service and are delighted to have you with us. Let us know if there's anything else we can do for you!"
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Karen Wolf

September 17, 2025

5  out of  5
rating by Karen Wolf
"The best rates on home and auto insurance! Thank you Kit for your professional customer service."
We responded:
"Thank you, Karen! I'm happy to hear you received excellent service from Kit and found our rates favorable. We appreciate your support and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
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Diane Wadsten

September 12, 2025

5  out of  5
rating by Diane Wadsten
"A huge shout out to Kit Weisert Hassall for going above and beyond for customer service. She is awesome 💯 Diane Wadsten"
We responded:
"Thank you, Diane! I'm happy to hear about your positive experience with Kit. She truly is dedicated to providing exceptional service. If there's anything else we can assist you with, feel free to reach out!"
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John Manfredonia

September 12, 2025

5  out of  5
rating by John Manfredonia
"Very helpful staff, especially Jayme V."
We responded:
"Thank you, John! I'm happy to hear that our team, especially Jayme, was able to assist you effectively. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Kristine Dease

September 11, 2025

5  out of  5
rating by Kristine Dease
"I have called and talked to several people, due to things i needed. Everyone was so friendly and helpful."
We responded:
"Thank you, Kristine! I'm happy to hear that our team was friendly and helpful during your calls. We’re always here to assist with anything you need. Let us know if there's anything else we can do for you!"
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Mary Kruse

September 11, 2025

5  out of  5
rating by Mary Kruse
"Been with James Raynor Agency for years. Want to thank Noemy Vega especially for taking the time to explain our new choices and benefits for the new policy we had to change to. Much thanks, everyone in the Orange City Office is so friendly and helpful,"
We responded:
"Thank you, Mary! I'm happy to know that Noemy Vega was able to assist you with your new policy options. Our Orange City team takes pride in being friendly and helpful, and your kind words mean a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Mz Arteshia

September 5, 2025

5  out of  5
rating by Mz Arteshia
"Thank YOU! Noemy Vega provided amazing consistent, professional customer service with open communication. She was patient and compassionate during the entire process. If we have more customer service reps like you, the world would BE PERFECT! I had an amazing experience that resulted in satisfaction and an intention to refer others to this agency. JOB WELL DONE! Where is the 10 STAR Rating chart??!! You deserve 10 STARS!"
We responded:
"Thank you, Mz Arteshia! I'm so glad to hear about your wonderful experience with Noemy Vega. Her dedication to providing professional and compassionate service truly shines. Your intention to refer others means a lot to us. We appreciate your kind words and enthusiasm! Let us know if there's anything else we can do for you."
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Sheila Kambitsis

August 22, 2025

5  out of  5
rating by Sheila Kambitsis
"Noah was very helpful and answered all my questions."
We responded:
"Thank you for your review, Sheila! I'm glad to hear that Noah was able to assist you and provide the answers you needed. We appreciate your feedback and are always here to help with any insurance needs. Let us know if there's anything else we can do for you!"
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Xavier Sanchez

August 22, 2025

5  out of  5
rating by Xavier Sanchez
"Realmente busque en varios seguros para mi auto y aunque no logre el precio que queria la chika Noemy fue excellent pudo ayudarme y hacer que el pago extra x la poliza de mi auto valiera la pena.de verdad buen trato buena carisma y una atencion 100% unica gracias"
We responded:
"¡Gracias, Xavier! Me alegra saber que Noemy pudo brindarte una atención tan especial y que estás satisfecho con el servicio. Valoramos mucho tu confianza en nosotros. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!"
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Michelle Costello

August 19, 2025

5  out of  5
rating by Michelle Costello
"Jayme Vasquez was so helpful. I really appreciated her taking care of my account issues and helping me save money. She is an asset to your company!"
We responded:
"Michelle, thank you for your wonderful feedback! I'm happy to hear that Jayme was able to assist you with your account and help you save money. We’re grateful to have her on our team. If you need anything else, feel free to reach out!"
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Melissa Raj

August 14, 2025

5  out of  5
rating by Melissa Raj
"Shout out to Noah Cauble who was a tremendous help in establishing new policies for an out of state move to FL. He was thorough in both providing information and options as well as researching for more information when needed. Noah has a fantastic demeanor in that he is personable, easy going yet efficient and effective in his work. Quality customer care and service is rare these days and it makes a difference to end consumers. Noah has it!"
We responded:
"Thank you for your wonderful feedback, Melissa! I'm delighted to hear that Noah was able to assist you so effectively with your move to Florida. His dedication to providing thorough and personable service truly makes a difference. We appreciate your kind words and are here for any future needs you may have. Let us know if there's anything else we can do for you!"
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Luis Caban

August 13, 2025

5  out of  5
rating by Luis Caban
"Thanks Jennifer Camacho for your professionalism and for transferring my State Farm vehicle policies from Texas to Florida an easy process. Highly recommended. Jennifer recently also gave me a money saving quote for home insurance that also includes additional savings for my auto insurance. Couldn’t ask for a better service and easy transition. Thanks Jennifer"
We responded:
"Luis, we’re so glad to hear how Jennifer was able to help you with transferring your auto insurance policy! She is an essential part of our team, and we appreciate you letting us know how well she was able to assist you. Thank you for choosing us as your insurance provider!"
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Lohan Moreira

August 12, 2025

5  out of  5
rating by Lohan Moreira
"Kit Weisert is knowledgeable, and help me to get a better quote !! Very professional and helpful"
We responded:
"Thank you, Lohan! I'm happy to hear that Kit was able to assist you with a better quote. We appreciate your kind words about our professionalism and helpfulness. If you have any more questions or need further assistance, feel free to reach out!"
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Andie Kellis

August 11, 2025

5  out of  5
rating by Andie Kellis
"Very helpful. Venice helped me make a decision without any pressure. Very nice & pleasant."
We responded:
"Thank you, Andie! I'm glad to hear that Venice helped you in a friendly and supportive way. Our team is dedicated to making sure everyone has a good experience. If you have more questions or need help, please reach out!"
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Rhonda Helton

August 8, 2025

5  out of  5
rating by Rhonda Helton
"Venice was very professional, calm, and articulate. I highly recommend her services as an agent. We plan to revisit every 6 months whether I need to make changes as needed"
We responded:
"Thank you for your feedback, Rhonda! I'm happy to hear that Venice provided you with such professional and articulate service. It's great to know you plan to revisit regularly. If you ever have questions or need assistance, feel free to reach out!"
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Moomoo and Cherry

August 8, 2025

5  out of  5
rating by Moomoo and Cherry
"Noah is very informative and patient, he made looking for insurance fun and engaging. I highly recommend going to Noah for your insurance needs."
We responded:
"Thank you! I'm delighted to hear that Noah made your insurance search enjoyable and informative. Your recommendation means a lot to us. If you have any more questions or need assistance, feel free to reach out anytime!"
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Humberto Castillo

August 5, 2025

5  out of  5
rating by Humberto Castillo
"Noemy me ayudo mucho con mi polica de commercial. 100/10"
We responded:
"¡Gracias, Humberto! Me alegra saber que Noemy pudo ayudarte con tu póliza comercial. Estamos aquí para cualquier cosa que necesites. ¡Gracias por elegirnos!"
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Cary Watson

August 5, 2025

5  out of  5
rating by Cary Watson
"There was a discrepancy in what was quoted vs. what got billed…a mistake. So I went into the office on a Saturday to present the case to Yanira and Bree. They brought it to Management Monday and Jose called me to straighten the whole thing out. Thanks to the team for your diligence and trustworthiness! Greatly appreciated."
We responded:
"Thank you, Cary, for sharing your experience! I'm glad Yanira, Bree, and Jose resolved the billing issue for you. We appreciate your patience and trust in our team. If you need further assistance, feel free to reach out!"